/* Auralis Dental & Estética — estilos */

:root {
  --petroleo: #0f3e4f;
  --petroleo-claro: #1f5d72;
  --verde-agua: #b9dfd9;
  --verde-agua-soft: #e3f1ee;
  --dorado: #c9a96e;
  --dorado-soft: #e8d9b9;
  --gris-claro: #f4f6f7;
  --gris-medio: #d9dee1;
  --gris-texto: #4b5760;
  --blanco: #ffffff;
  --rojo: #b94a48;
  --rojo-soft: #fbeaea;
  --verde-ok: #2e7d62;
  --verde-soft: #e2f1ec;
  --naranja: #c47a2c;
  --naranja-soft: #fbecd8;
  --sombra: 0 6px 24px rgba(15, 62, 79, 0.08);
  --sombra-fuerte: 0 10px 40px rgba(15, 62, 79, 0.15);
  --radius: 14px;
  --radius-sm: 8px;
  --fuente: "Inter", "Helvetica Neue", Arial, sans-serif;
}

* { box-sizing: border-box; margin: 0; padding: 0; }
html, body { font-family: var(--fuente); color: var(--petroleo); background: var(--blanco); line-height: 1.55; -webkit-font-smoothing: antialiased; }
img { max-width: 100%; display: block; }
a { color: inherit; text-decoration: none; }
button { font-family: inherit; cursor: pointer; border: none; background: none; }

/* ---------- Header ---------- */
.site-header {
  position: sticky; top: 0; z-index: 50;
  background: rgba(255,255,255,0.95); backdrop-filter: blur(10px);
  border-bottom: 1px solid var(--gris-medio);
}
.nav-wrap {
  max-width: 1200px; margin: 0 auto; padding: 14px 20px;
  display: flex; align-items: center; justify-content: space-between; gap: 20px;
}
.brand { display: flex; align-items: center; gap: 10px; font-weight: 700; font-size: 18px; color: var(--petroleo); }
.brand-mark {
  width: 38px; height: 38px; border-radius: 12px;
  background: linear-gradient(135deg, var(--petroleo), var(--petroleo-claro));
  display: grid; place-items: center; color: var(--dorado); font-weight: 700; font-size: 18px;
  box-shadow: var(--sombra);
}
.brand small { display: block; font-weight: 400; font-size: 11px; color: var(--gris-texto); letter-spacing: 1px; text-transform: uppercase; }
.nav-menu { display: flex; align-items: center; gap: 6px; }
.nav-menu a { padding: 8px 12px; border-radius: 8px; font-size: 14px; color: var(--gris-texto); font-weight: 500; transition: .2s; }
.nav-menu a:hover { background: var(--gris-claro); color: var(--petroleo); }
.btn { display: inline-flex; align-items: center; gap: 8px; padding: 11px 20px; border-radius: 10px; font-weight: 600; font-size: 14px; transition: .2s; border: 1px solid transparent; }
.btn-primary { background: var(--petroleo); color: var(--blanco); }
.btn-primary:hover { background: var(--petroleo-claro); transform: translateY(-1px); box-shadow: var(--sombra); }
.btn-outline { background: var(--blanco); color: var(--petroleo); border-color: var(--petroleo); }
.btn-outline:hover { background: var(--petroleo); color: var(--blanco); }
.btn-soft { background: var(--verde-agua-soft); color: var(--petroleo); }
.btn-soft:hover { background: var(--verde-agua); }
.btn-gold { background: var(--dorado); color: var(--blanco); }
.btn-gold:hover { background: #b89759; }
.btn-danger { background: var(--rojo); color: var(--blanco); }
.btn-sm { padding: 7px 12px; font-size: 12px; border-radius: 7px; }
.nav-toggle { display: none; padding: 8px; background: var(--gris-claro); border-radius: 8px; }
.nav-toggle span { display: block; width: 22px; height: 2px; background: var(--petroleo); margin: 4px 0; }

/* ---------- Hero ---------- */
.hero {
  background: linear-gradient(135deg, var(--verde-agua-soft) 0%, #fff 60%, var(--gris-claro) 100%);
  padding: 70px 20px 60px;
  position: relative; overflow: hidden;
}
.hero::before { content: ""; position: absolute; right: -100px; top: -100px; width: 400px; height: 400px; border-radius: 50%; background: radial-gradient(circle, var(--verde-agua) 0%, transparent 70%); opacity: .5; }
.hero-wrap { max-width: 1200px; margin: 0 auto; display: grid; grid-template-columns: 1.2fr 1fr; gap: 50px; align-items: center; position: relative; }
.hero h1 { font-size: 44px; line-height: 1.15; margin-bottom: 18px; letter-spacing: -.5px; }
.hero h1 span { color: var(--petroleo-claro); }
.hero .lead { font-size: 17px; color: var(--gris-texto); margin-bottom: 30px; max-width: 540px; }
.hero-cta { display: flex; flex-wrap: wrap; gap: 12px; margin-bottom: 36px; }
.hero-features { display: grid; grid-template-columns: repeat(2, 1fr); gap: 14px; max-width: 540px; }
.hero-feature {
  background: var(--blanco); padding: 14px 16px; border-radius: var(--radius-sm);
  display: flex; align-items: center; gap: 12px; border: 1px solid var(--gris-medio);
}
.hero-feature .icon {
  width: 36px; height: 36px; border-radius: 10px; background: var(--verde-agua-soft);
  display: grid; place-items: center; color: var(--petroleo); font-size: 16px; flex-shrink: 0;
}
.hero-feature strong { display: block; font-size: 14px; }
.hero-feature small { color: var(--gris-texto); font-size: 12px; }

.hero-visual {
  background: var(--blanco); border-radius: 20px; padding: 28px; box-shadow: var(--sombra-fuerte);
  border: 1px solid var(--gris-medio);
}
.hero-visual h4 { font-size: 14px; color: var(--gris-texto); font-weight: 500; margin-bottom: 14px; }
.hero-visual .chat-mini { display: flex; flex-direction: column; gap: 10px; }
.hero-bubble { padding: 10px 14px; border-radius: 14px; font-size: 13.5px; max-width: 85%; }
.hero-bubble.in { background: var(--gris-claro); align-self: flex-start; border-bottom-left-radius: 4px; }
.hero-bubble.out { background: var(--petroleo); color: var(--blanco); align-self: flex-end; border-bottom-right-radius: 4px; }

/* ---------- Secciones ---------- */
section { padding: 70px 20px; }
.section-wrap { max-width: 1200px; margin: 0 auto; }
.section-head { text-align: center; max-width: 700px; margin: 0 auto 44px; }
.section-tag { display: inline-block; background: var(--verde-agua-soft); color: var(--petroleo); padding: 5px 12px; border-radius: 20px; font-size: 12px; font-weight: 600; letter-spacing: .5px; text-transform: uppercase; margin-bottom: 14px; }
.section-head h2 { font-size: 34px; line-height: 1.2; margin-bottom: 12px; letter-spacing: -.3px; }
.section-head p { color: var(--gris-texto); font-size: 16px; }

.bg-soft { background: var(--gris-claro); }

/* ---------- Bloque de valor ---------- */
.valores { display: grid; grid-template-columns: repeat(3, 1fr); gap: 18px; }
.valor-card {
  background: var(--blanco); padding: 26px; border-radius: var(--radius);
  border: 1px solid var(--gris-medio); transition: .2s;
}
.valor-card:hover { transform: translateY(-3px); box-shadow: var(--sombra); }
.valor-card .vi { width: 44px; height: 44px; border-radius: 12px; background: var(--verde-agua-soft); display: grid; place-items: center; margin-bottom: 16px; font-size: 20px; }
.valor-card h3 { font-size: 17px; margin-bottom: 6px; }
.valor-card p { color: var(--gris-texto); font-size: 14px; }

/* ---------- Tratamientos ---------- */
.grid-tratamientos { display: grid; grid-template-columns: repeat(3, 1fr); gap: 18px; }
.trat-card {
  background: var(--blanco); border-radius: var(--radius); padding: 22px;
  border: 1px solid var(--gris-medio); display: flex; flex-direction: column; transition: .2s;
}
.trat-card:hover { transform: translateY(-3px); box-shadow: var(--sombra); border-color: var(--verde-agua); }
.trat-card h3 { font-size: 16px; margin-bottom: 6px; }
.trat-card .desc { color: var(--gris-texto); font-size: 13.5px; margin-bottom: 16px; flex: 1; }
.trat-meta { display: flex; gap: 16px; margin-bottom: 14px; font-size: 12.5px; color: var(--gris-texto); }
.trat-meta .meta i { color: var(--petroleo-claro); font-style: normal; margin-right: 4px; }
.trat-precio { font-weight: 700; color: var(--petroleo); font-size: 14px; margin-bottom: 14px; padding: 8px 12px; background: var(--verde-agua-soft); border-radius: 8px; display: inline-block; }
.trat-card.estetica .trat-precio { background: var(--dorado-soft); color: #6b5224; }
.trat-actions { display: flex; gap: 8px; }
.trat-actions .btn { flex: 1; justify-content: center; }
.badge-valoracion { display: inline-block; font-size: 11px; background: var(--naranja-soft); color: var(--naranja); padding: 3px 8px; border-radius: 6px; margin-bottom: 8px; font-weight: 600; }

/* ---------- Asistente ---------- */
.asistente-wrap { display: grid; grid-template-columns: 1fr 1.4fr; gap: 30px; align-items: start; }
.asistente-info h2 { font-size: 30px; margin-bottom: 14px; }
.asistente-info p { color: var(--gris-texto); margin-bottom: 14px; }
.asistente-info ul { list-style: none; margin: 14px 0; }
.asistente-info li { padding: 8px 0; display: flex; gap: 10px; align-items: start; font-size: 14px; }
.asistente-info li::before { content: "✓"; color: var(--verde-ok); font-weight: 700; flex-shrink: 0; }
.legal-mini { font-size: 12px; color: var(--gris-texto); font-style: italic; margin-top: 16px; padding: 12px; background: var(--gris-claro); border-radius: 8px; border-left: 3px solid var(--petroleo-claro); }

.chat-box {
  background: var(--blanco); border-radius: var(--radius); border: 1px solid var(--gris-medio);
  box-shadow: var(--sombra); display: flex; flex-direction: column; height: 560px; overflow: hidden;
}
.chat-header { background: var(--petroleo); color: var(--blanco); padding: 16px 20px; display: flex; align-items: center; gap: 12px; }
.chat-header .avatar { width: 40px; height: 40px; border-radius: 50%; background: var(--dorado); display: grid; place-items: center; font-weight: 700; }
.chat-header strong { display: block; }
.chat-header small { font-size: 12px; opacity: .8; }
.chat-header .dot-online { width: 8px; height: 8px; background: #4ade80; border-radius: 50%; margin-left: auto; }
.chat-body { flex: 1; overflow-y: auto; padding: 20px; background: var(--gris-claro); display: flex; flex-direction: column; gap: 10px; }
.chat-bubble { padding: 10px 14px; border-radius: 14px; font-size: 14px; max-width: 80%; line-height: 1.5; }
.chat-bubble.bot { background: var(--blanco); align-self: flex-start; border-bottom-left-radius: 4px; box-shadow: 0 1px 3px rgba(0,0,0,.05); }
.chat-bubble.user { background: var(--petroleo); color: var(--blanco); align-self: flex-end; border-bottom-right-radius: 4px; }
.chat-quick { display: flex; flex-wrap: wrap; gap: 6px; padding: 10px 20px; background: var(--blanco); border-top: 1px solid var(--gris-medio); }
.chip { padding: 6px 12px; background: var(--verde-agua-soft); color: var(--petroleo); border-radius: 20px; font-size: 12.5px; font-weight: 500; transition: .2s; }
.chip:hover { background: var(--verde-agua); }
.chat-input { display: flex; padding: 12px; background: var(--blanco); border-top: 1px solid var(--gris-medio); gap: 8px; }
.chat-input input { flex: 1; padding: 11px 14px; border: 1px solid var(--gris-medio); border-radius: 10px; font-size: 14px; font-family: inherit; outline: none; }
.chat-input input:focus { border-color: var(--petroleo); }

/* ---------- Reserva ---------- */
.reserva-wrap { display: grid; grid-template-columns: 1fr 1fr; gap: 36px; }
.reserva-info { background: linear-gradient(135deg, var(--petroleo), var(--petroleo-claro)); color: var(--blanco); padding: 36px; border-radius: var(--radius); }
.reserva-info h3 { font-size: 24px; margin-bottom: 14px; }
.reserva-info p { opacity: .9; margin-bottom: 20px; font-size: 14.5px; }
.reserva-info ul { list-style: none; }
.reserva-info li { padding: 10px 0; border-bottom: 1px solid rgba(255,255,255,.1); font-size: 14px; display: flex; gap: 10px; }
.reserva-info li::before { content: "→"; color: var(--dorado); flex-shrink: 0; font-weight: 700; }
.reserva-info li:last-child { border-bottom: none; }

.form-card { background: var(--blanco); border-radius: var(--radius); border: 1px solid var(--gris-medio); padding: 30px; }
.form-row { display: grid; grid-template-columns: 1fr 1fr; gap: 14px; margin-bottom: 14px; }
.form-group { margin-bottom: 14px; }
.form-group label { display: block; font-size: 13px; font-weight: 600; margin-bottom: 6px; color: var(--petroleo); }
.form-group input, .form-group select, .form-group textarea {
  width: 100%; padding: 11px 13px; border: 1px solid var(--gris-medio); border-radius: 8px;
  font-size: 14px; font-family: inherit; outline: none; background: var(--blanco); color: var(--petroleo);
}
.form-group input:focus, .form-group select:focus, .form-group textarea:focus { border-color: var(--petroleo); }
.form-group textarea { resize: vertical; min-height: 80px; }
.form-check { display: flex; gap: 10px; align-items: start; font-size: 13px; color: var(--gris-texto); }
.form-check input { width: auto; margin-top: 3px; }
.form-actions { display: flex; gap: 10px; margin-top: 18px; }
.form-actions .btn { flex: 1; justify-content: center; }

/* ---------- Urgencias ---------- */
.urgencias-block { background: linear-gradient(135deg, #fff 0%, var(--rojo-soft) 100%); border-left: 5px solid var(--rojo); padding: 36px; border-radius: var(--radius); }
.urgencias-block h2 { color: var(--rojo); margin-bottom: 14px; }
.urgencias-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 12px; margin: 20px 0; }
.urg-item { background: var(--blanco); padding: 14px; border-radius: 10px; font-size: 13.5px; display: flex; align-items: center; gap: 10px; border: 1px solid var(--gris-medio); }
.urg-item .ui-icon { width: 32px; height: 32px; border-radius: 8px; background: var(--rojo-soft); color: var(--rojo); display: grid; place-items: center; flex-shrink: 0; font-weight: 700; }

/* ---------- Financiación ---------- */
.financiacion-block { display: grid; grid-template-columns: 1.4fr 1fr; gap: 30px; align-items: center; background: var(--blanco); padding: 40px; border-radius: var(--radius); border: 1px solid var(--gris-medio); box-shadow: var(--sombra); }
.financiacion-block h2 { font-size: 28px; margin-bottom: 14px; }
.financiacion-block p { color: var(--gris-texto); margin-bottom: 20px; }
.fin-visual { background: linear-gradient(135deg, var(--dorado-soft), #fff); padding: 28px; border-radius: var(--radius); text-align: center; }
.fin-visual .big { font-size: 36px; font-weight: 700; color: var(--petroleo); }
.fin-visual small { display: block; color: var(--gris-texto); font-size: 13px; margin-top: 4px; }

/* ---------- Contacto ---------- */
.contacto-wrap { display: grid; grid-template-columns: 1fr 1fr; gap: 30px; }
.contacto-info { padding: 36px; background: var(--blanco); border-radius: var(--radius); border: 1px solid var(--gris-medio); }
.contacto-info h3 { margin-bottom: 16px; }
.contacto-row { display: flex; gap: 14px; padding: 14px 0; border-bottom: 1px solid var(--gris-medio); align-items: start; }
.contacto-row:last-child { border-bottom: none; }
.contacto-row .ci-icon { width: 38px; height: 38px; border-radius: 10px; background: var(--verde-agua-soft); display: grid; place-items: center; flex-shrink: 0; font-size: 16px; }
.contacto-row strong { display: block; margin-bottom: 2px; font-size: 14px; }
.contacto-row span { font-size: 13.5px; color: var(--gris-texto); }
.mapa-fake { background: linear-gradient(135deg, var(--verde-agua-soft), var(--gris-claro)); border-radius: var(--radius); display: grid; place-items: center; min-height: 320px; border: 1px solid var(--gris-medio); position: relative; overflow: hidden; }
.mapa-fake::before { content: ""; position: absolute; inset: 0; background-image: repeating-linear-gradient(45deg, rgba(15,62,79,.04) 0 1px, transparent 1px 20px), repeating-linear-gradient(-45deg, rgba(15,62,79,.04) 0 1px, transparent 1px 20px); }
.mapa-pin { background: var(--blanco); padding: 16px 22px; border-radius: 12px; box-shadow: var(--sombra-fuerte); text-align: center; position: relative; z-index: 1; }
.mapa-pin .pin-circle { width: 44px; height: 44px; background: var(--rojo); border-radius: 50% 50% 50% 0; transform: rotate(-45deg); margin: 0 auto 10px; display: grid; place-items: center; }
.mapa-pin .pin-circle::after { content: ""; width: 14px; height: 14px; background: var(--blanco); border-radius: 50%; transform: rotate(45deg); }

/* ---------- Footer ---------- */
.site-footer { background: var(--petroleo); color: rgba(255,255,255,.85); padding: 40px 20px 24px; }
.footer-wrap { max-width: 1200px; margin: 0 auto; display: grid; grid-template-columns: 2fr 1fr 1fr; gap: 30px; margin-bottom: 28px; }
.footer-wrap h5 { color: var(--blanco); margin-bottom: 12px; font-size: 14px; }
.footer-wrap p, .footer-wrap a { font-size: 13.5px; opacity: .9; }
.footer-wrap a { display: block; padding: 4px 0; }
.footer-bottom { max-width: 1200px; margin: 0 auto; padding-top: 20px; border-top: 1px solid rgba(255,255,255,.15); display: flex; justify-content: space-between; gap: 20px; font-size: 12.5px; opacity: .8; }

/* ---------- Toast / modal ---------- */
.toast { position: fixed; bottom: 30px; right: 30px; background: var(--petroleo); color: var(--blanco); padding: 14px 22px; border-radius: 10px; box-shadow: var(--sombra-fuerte); z-index: 200; opacity: 0; transform: translateY(20px); transition: .3s; max-width: 320px; }
.toast.show { opacity: 1; transform: translateY(0); }
.toast.ok { background: var(--verde-ok); }
.toast.err { background: var(--rojo); }

.modal-overlay { position: fixed; inset: 0; background: rgba(15,62,79,.5); backdrop-filter: blur(4px); display: none; align-items: center; justify-content: center; z-index: 100; padding: 20px; }
.modal-overlay.show { display: flex; }
.modal-card { background: var(--blanco); border-radius: var(--radius); max-width: 520px; width: 100%; padding: 30px; max-height: 90vh; overflow-y: auto; }
.modal-card h3 { margin-bottom: 12px; }
.modal-card .conf-num { background: var(--verde-agua-soft); padding: 14px; border-radius: 8px; text-align: center; margin: 16px 0; font-weight: 700; font-size: 18px; color: var(--petroleo); letter-spacing: 1px; }

/* =========================================================
   PANEL ADMIN
   ========================================================= */
.admin-body { background: var(--gris-claro); min-height: 100vh; }
.admin-shell { display: grid; grid-template-columns: 250px 1fr; min-height: 100vh; }

.admin-aside { background: var(--petroleo); color: var(--blanco); padding: 22px 16px; position: sticky; top: 0; height: 100vh; overflow-y: auto; }
.admin-brand { display: flex; align-items: center; gap: 10px; margin-bottom: 30px; padding: 0 6px; }
.admin-brand .brand-mark { background: var(--dorado); color: var(--petroleo); }
.admin-brand strong { font-size: 15px; }
.admin-brand small { display: block; font-size: 11px; opacity: .7; }
.admin-nav { display: flex; flex-direction: column; gap: 4px; }
.admin-nav button { text-align: left; padding: 10px 14px; border-radius: 8px; color: rgba(255,255,255,.85); font-size: 14px; font-weight: 500; transition: .15s; display: flex; align-items: center; gap: 10px; }
.admin-nav button:hover { background: rgba(255,255,255,.08); color: var(--blanco); }
.admin-nav button.active { background: rgba(255,255,255,.12); color: var(--blanco); }
.admin-nav .ico { width: 22px; text-align: center; font-size: 14px; }
.admin-nav .badge { margin-left: auto; background: var(--dorado); color: var(--petroleo); padding: 1px 7px; border-radius: 10px; font-size: 11px; font-weight: 700; }

.admin-main { padding: 26px 30px; }
.admin-topbar { display: flex; justify-content: space-between; align-items: center; margin-bottom: 24px; gap: 16px; }
.admin-topbar h1 { font-size: 24px; margin: 0; }
.admin-topbar small { color: var(--gris-texto); font-size: 13px; }
.admin-tools { display: flex; gap: 8px; align-items: center; }

.admin-panel { display: none; }
.admin-panel.active { display: block; }

/* Dashboard cards */
.kpi-grid { display: grid; grid-template-columns: repeat(5, 1fr); gap: 14px; margin-bottom: 24px; }
.kpi { background: var(--blanco); padding: 16px 18px; border-radius: 12px; border: 1px solid var(--gris-medio); }
.kpi small { color: var(--gris-texto); font-size: 12px; display: block; margin-bottom: 6px; }
.kpi .num { font-size: 26px; font-weight: 700; color: var(--petroleo); }
.kpi .delta { font-size: 11px; color: var(--verde-ok); margin-top: 4px; }
.kpi.urg { border-left: 3px solid var(--rojo); }
.kpi.urg .num { color: var(--rojo); }
.kpi.ok { border-left: 3px solid var(--verde-ok); }
.kpi.warn { border-left: 3px solid var(--naranja); }

.admin-grid-2 { display: grid; grid-template-columns: 1.4fr 1fr; gap: 18px; }
.admin-card { background: var(--blanco); border-radius: 12px; border: 1px solid var(--gris-medio); padding: 20px; }
.admin-card h3 { font-size: 15px; margin-bottom: 14px; display: flex; justify-content: space-between; align-items: center; }
.admin-card h3 .pill { font-size: 11px; background: var(--verde-agua-soft); color: var(--petroleo); padding: 2px 10px; border-radius: 10px; font-weight: 600; }

/* Tables */
.tabla { width: 100%; border-collapse: collapse; font-size: 13.5px; }
.tabla th { text-align: left; padding: 10px 8px; font-weight: 600; color: var(--gris-texto); font-size: 12px; text-transform: uppercase; letter-spacing: .3px; border-bottom: 2px solid var(--gris-medio); }
.tabla td { padding: 12px 8px; border-bottom: 1px solid var(--gris-medio); vertical-align: middle; }
.tabla tr:hover td { background: var(--gris-claro); }
.tabla .acc-btns { display: flex; gap: 4px; flex-wrap: wrap; }

.estado-tag { display: inline-block; padding: 3px 10px; border-radius: 12px; font-size: 11.5px; font-weight: 600; }
.e-pend { background: var(--naranja-soft); color: var(--naranja); }
.e-conf { background: var(--verde-soft); color: var(--verde-ok); }
.e-urg { background: var(--rojo-soft); color: var(--rojo); }
.e-rep { background: var(--dorado-soft); color: #6b5224; }
.e-canc { background: var(--gris-medio); color: var(--gris-texto); }
.e-asis { background: var(--verde-soft); color: var(--verde-ok); }
.e-noasis { background: var(--rojo-soft); color: var(--rojo); }
.e-nuevo { background: var(--verde-agua-soft); color: var(--petroleo); }
.e-resp { background: var(--verde-soft); color: var(--verde-ok); }
.e-int { background: var(--dorado-soft); color: #6b5224; }
.e-segui { background: var(--gris-medio); color: var(--gris-texto); }
.e-cerr { background: var(--gris-medio); color: var(--gris-texto); }
.prio-urg { background: var(--rojo); color: var(--blanco); padding: 2px 8px; border-radius: 10px; font-size: 11px; font-weight: 700; }
.prio-alta { background: var(--naranja); color: var(--blanco); padding: 2px 8px; border-radius: 10px; font-size: 11px; font-weight: 700; }
.prio-media { background: var(--gris-medio); color: var(--gris-texto); padding: 2px 8px; border-radius: 10px; font-size: 11px; font-weight: 700; }

/* Agenda */
.agenda-toolbar { display: flex; gap: 10px; align-items: center; margin-bottom: 16px; }
.agenda-toolbar input { padding: 8px 12px; border: 1px solid var(--gris-medio); border-radius: 8px; font-size: 14px; }
.agenda-list .cita-row { display: grid; grid-template-columns: 70px 1fr auto; gap: 16px; padding: 14px; border: 1px solid var(--gris-medio); border-radius: 10px; margin-bottom: 10px; background: var(--blanco); align-items: center; }
.agenda-list .cita-row.urgente { border-left: 4px solid var(--rojo); }
.agenda-list .cita-row .hora { font-weight: 700; font-size: 17px; color: var(--petroleo); }
.agenda-list .cita-row .info strong { display: block; margin-bottom: 2px; }
.agenda-list .cita-row .info small { color: var(--gris-texto); font-size: 12.5px; display: block; }

/* Urgencias panel */
.urg-card { background: var(--blanco); border: 1px solid var(--gris-medio); border-left: 4px solid var(--rojo); padding: 16px; border-radius: 10px; margin-bottom: 10px; display: grid; grid-template-columns: 1fr auto; gap: 16px; align-items: center; }
.urg-card strong { display: block; margin-bottom: 4px; }
.urg-card small { color: var(--gris-texto); font-size: 12.5px; display: block; }

/* Bandeja */
.bandeja-conversacion { padding: 14px; border: 1px solid var(--gris-medio); border-radius: 10px; background: var(--blanco); margin-bottom: 10px; display: grid; grid-template-columns: 1fr auto; gap: 14px; }
.respuestas-rapidas { background: var(--verde-agua-soft); padding: 14px; border-radius: 10px; margin-top: 14px; }
.respuestas-rapidas h4 { font-size: 13px; margin-bottom: 8px; color: var(--petroleo); }
.respuestas-rapidas .chip { display: inline-block; margin: 3px 4px 3px 0; background: var(--blanco); }

/* Tratamientos consultados - barras */
.bar-row { display: grid; grid-template-columns: 160px 1fr 80px; gap: 12px; align-items: center; padding: 8px 0; font-size: 13.5px; }
.bar { background: var(--gris-claro); height: 14px; border-radius: 7px; overflow: hidden; }
.bar-fill { height: 100%; background: linear-gradient(90deg, var(--petroleo), var(--petroleo-claro)); border-radius: 7px; }
.bar-fill.gold { background: linear-gradient(90deg, var(--dorado), #b89759); }

/* Stats charts */
.chart-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 18px; }
.chart-card { background: var(--blanco); border: 1px solid var(--gris-medio); border-radius: 12px; padding: 20px; }
.chart-bars { display: flex; align-items: flex-end; gap: 6px; height: 180px; padding: 10px 0; }
.chart-bars .cb { flex: 1; background: linear-gradient(180deg, var(--petroleo-claro), var(--petroleo)); border-radius: 6px 6px 0 0; min-height: 4px; position: relative; }
.chart-bars .cb span { position: absolute; top: -18px; left: 0; right: 0; text-align: center; font-size: 11px; font-weight: 600; color: var(--petroleo); }
.chart-labels { display: flex; gap: 6px; }
.chart-labels span { flex: 1; text-align: center; font-size: 11px; color: var(--gris-texto); }
.donut-mini { display: flex; gap: 16px; align-items: center; }
.donut { width: 100px; height: 100px; border-radius: 50%; background: conic-gradient(var(--petroleo) 0% var(--p1, 65%), var(--verde-agua) var(--p1) 100%); position: relative; }
.donut::after { content: ""; position: absolute; inset: 14px; background: var(--blanco); border-radius: 50%; }
.donut-info { font-size: 13px; color: var(--gris-texto); }
.donut-info .big { font-size: 24px; font-weight: 700; color: var(--petroleo); display: block; }

/* Integración Vapi */
.vapi-grid { display: grid; gap: 0; }
.vapi-row {
  display: grid; grid-template-columns: 220px 1fr; gap: 14px;
  padding: 12px 0; border-bottom: 1px solid var(--gris-medio);
  font-size: 13.5px; align-items: center;
}
.vapi-row:last-child { border-bottom: none; }
.vapi-row strong { color: var(--gris-texto); font-weight: 600; }
.vapi-row code { background: var(--gris-claro); padding: 2px 6px; border-radius: 4px; font-size: 12.5px; }
.code-block {
  background: #0f3e4f; color: #b9dfd9; padding: 14px 16px; border-radius: 8px;
  font-family: "Consolas", "Monaco", monospace; font-size: 12.5px; overflow-x: auto;
  line-height: 1.5;
}
.tabla code { background: var(--gris-claro); padding: 2px 6px; border-radius: 4px; font-size: 12px; }

/* Filtros y cómo funciona */
.filtro-btn { transition: .15s; }
.filtro-btn.active { background: var(--petroleo); color: var(--blanco); }
.como-list { padding-left: 22px; }
.como-list li { padding: 8px 0; font-size: 14px; color: var(--gris-texto); }
.como-list li strong { color: var(--petroleo); }

/* Configuración */
.config-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }

/* ---------- 3 pasos cómo funciona ---------- */
.pasos-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 20px; position: relative; }
.paso-card {
  background: var(--blanco); padding: 30px 24px; border-radius: var(--radius);
  border: 1px solid var(--gris-medio); position: relative; transition: .2s;
}
.paso-card:hover { transform: translateY(-3px); box-shadow: var(--sombra); }
.paso-num {
  width: 44px; height: 44px; border-radius: 50%;
  background: linear-gradient(135deg, var(--petroleo), var(--petroleo-claro));
  color: var(--dorado); display: grid; place-items: center;
  font-weight: 700; font-size: 20px; margin-bottom: 18px; box-shadow: var(--sombra);
}
.paso-card h3 { font-size: 18px; margin-bottom: 8px; }
.paso-card p { color: var(--gris-texto); font-size: 14px; }

/* ---------- Simulador IA ---------- */
.sim-grid { display: grid; grid-template-columns: 1fr 1.2fr; gap: 24px; }
.sim-controls {
  background: var(--blanco); padding: 24px; border-radius: var(--radius);
  border: 1px solid var(--gris-medio);
}
.sim-controls h3 { font-size: 18px; margin-bottom: 8px; }
.sim-controls p { color: var(--gris-texto); font-size: 14px; margin-bottom: 16px; }
.sim-btns { display: flex; flex-direction: column; gap: 8px; }
.sim-btns .btn { justify-content: flex-start; text-align: left; }
.sim-resultado {
  background: var(--verde-soft); border: 1px solid #b8dccd; padding: 16px;
  border-radius: 10px; margin-top: 16px;
}
.sim-resultado h4 { font-size: 15px; margin-bottom: 10px; color: var(--verde-ok); }

.sim-call {
  background: var(--blanco); border-radius: var(--radius); border: 1px solid var(--gris-medio);
  box-shadow: var(--sombra); display: flex; flex-direction: column; height: 480px; overflow: hidden;
}
.sim-call-header {
  background: var(--petroleo); color: var(--blanco); padding: 14px 18px;
  display: flex; align-items: center; gap: 12px;
}
.sim-call-header .sim-avatar {
  width: 38px; height: 38px; border-radius: 50%; background: var(--dorado);
  display: grid; place-items: center; font-weight: 700; color: var(--petroleo); font-size: 13px;
}
.sim-call-header strong { display: block; font-size: 14px; }
.sim-call-header small { font-size: 12px; opacity: .85; }
.sim-call-header .dot-online { margin-left: auto; }
.sim-call-body {
  flex: 1; overflow-y: auto; padding: 18px; background: var(--gris-claro);
  display: flex; flex-direction: column; gap: 10px;
}
.sim-bubble {
  padding: 10px 14px; border-radius: 14px; font-size: 13.5px; max-width: 88%;
  background: var(--blanco); box-shadow: 0 1px 3px rgba(0, 0, 0, .05);
}
.sim-bubble small {
  display: block; font-size: 10.5px; opacity: .7; margin-bottom: 3px;
  font-weight: 700; text-transform: uppercase; letter-spacing: .3px;
}
.sim-bubble.ai { align-self: flex-start; background: var(--blanco); color: var(--petroleo); border-bottom-left-radius: 4px; }
.sim-bubble.user { align-self: flex-end; background: var(--petroleo); color: var(--blanco); border-bottom-right-radius: 4px; }
.sim-bubble.user small { color: rgba(255, 255, 255, .7); }
.sim-bubble.system {
  align-self: center; background: var(--gris-medio); color: var(--gris-texto);
  font-style: italic; font-size: 12.5px; text-align: center;
}
.rs-row {
  padding: 6px 0; font-size: 13.5px; border-bottom: 1px dashed var(--gris-medio);
}
.rs-row:last-child { border-bottom: none; }
.rs-row strong { display: inline-block; min-width: 130px; color: var(--gris-texto); font-weight: 600; }

/* ---------- Modal de reserva multipaso ---------- */
.modal-reserva { max-width: 620px; padding: 30px 30px 24px; position: relative; }
.modal-close {
  position: absolute; top: 14px; right: 18px; font-size: 28px;
  color: var(--gris-texto); line-height: 1; cursor: pointer; background: none; border: none;
  width: 32px; height: 32px;
}
.modal-close:hover { color: var(--petroleo); }
.reserva-steps {
  display: flex; align-items: center; gap: 6px; margin-bottom: 28px;
}
.step {
  width: 32px; height: 32px; border-radius: 50%; background: var(--gris-claro);
  display: grid; place-items: center; font-weight: 700; font-size: 13px;
  color: var(--gris-texto); border: 2px solid var(--gris-medio); flex-shrink: 0; transition: .2s;
}
.step.active { background: var(--petroleo); color: var(--blanco); border-color: var(--petroleo); }
.step.done { background: var(--verde-ok); color: var(--blanco); border-color: var(--verde-ok); }
.step-bar { flex: 1; height: 2px; background: var(--gris-medio); }
.step-panel { display: none; }
.step-panel.active { display: block; }
.step-panel h3 { font-size: 20px; margin-bottom: 6px; }
.step-desc { color: var(--gris-texto); font-size: 13.5px; margin-bottom: 16px; }
.step-actions {
  display: flex; gap: 10px; margin-top: 18px; padding-top: 16px;
  border-top: 1px solid var(--gris-medio);
}
.step-actions .btn { flex: 1; justify-content: center; }
.motivos-grid {
  display: grid; grid-template-columns: repeat(3, 1fr); gap: 8px;
}
.motivo-btn {
  display: flex; flex-direction: column; align-items: center; gap: 6px;
  padding: 14px 8px; border: 2px solid var(--gris-medio); border-radius: 10px;
  background: var(--blanco); cursor: pointer; transition: .15s;
  font-size: 12.5px; color: var(--petroleo); font-weight: 500; text-align: center;
}
.motivo-btn:hover { border-color: var(--verde-agua); background: var(--verde-agua-soft); }
.motivo-btn.selected { border-color: var(--petroleo); background: var(--verde-agua-soft); font-weight: 700; }
.motivo-btn .m-ico { font-size: 22px; }
.resumen-card {
  background: var(--gris-claro); padding: 16px; border-radius: 10px; margin-top: 6px;
}
.check-circle {
  width: 60px; height: 60px; border-radius: 50%; background: var(--verde-soft);
  color: var(--verde-ok); display: grid; place-items: center; margin: 0 auto 14px;
  font-size: 30px; font-weight: 700;
}
.modal-card .conf-num { background: var(--verde-agua-soft); padding: 12px; border-radius: 8px; text-align: center; margin: 14px 0; font-weight: 700; font-size: 17px; color: var(--petroleo); letter-spacing: 1px; }

/* ---------- Asistente acciones ---------- */
.asist-actions {
  display: flex; flex-wrap: wrap; gap: 6px; margin-top: 10px;
}
.asist-actions .btn { font-size: 12px; padding: 7px 10px; }

/* ---------- Botón flotante WhatsApp ---------- */
.fab-wa {
  position: fixed; bottom: 22px; right: 22px; z-index: 90;
  background: #25d366; color: #fff; padding: 14px 20px;
  border-radius: 50px; display: flex; align-items: center; gap: 10px;
  box-shadow: 0 8px 24px rgba(37, 211, 102, .4); font-weight: 700; font-size: 14px;
  transition: .2s;
}
.fab-wa:hover { background: #20bd5a; transform: translateY(-2px); box-shadow: 0 12px 30px rgba(37, 211, 102, .5); }
.fab-wa svg { flex-shrink: 0; }
.fab-wa-label { white-space: nowrap; }

/* ---------- Bloque atención WhatsApp ---------- */
.wa-hero {
  display: grid; grid-template-columns: 1.4fr 1fr; gap: 40px;
  background: linear-gradient(135deg, #dcf8c6 0%, #fff 60%, var(--verde-agua-soft) 100%);
  padding: 50px; border-radius: 20px; align-items: start;
  border: 1px solid var(--gris-medio);
}
.wa-hero h2 { font-size: 30px; margin-bottom: 14px; }
.wa-hero p { color: var(--gris-texto); margin-bottom: 22px; }
.wa-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 10px; margin-top: 24px; }
.wa-quick-btn {
  background: #fff; border: 1px solid var(--gris-medio); padding: 14px 12px;
  border-radius: 10px; display: flex; flex-direction: column; align-items: center; gap: 8px;
  font-size: 13px; font-weight: 600; color: var(--petroleo); cursor: pointer; transition: .2s;
}
.wa-quick-btn:hover { background: #dcf8c6; border-color: #25d366; transform: translateY(-2px); }
.wq-ico { font-size: 22px; }
.wa-side {
  background: #fff; padding: 24px; border-radius: 14px;
  border: 1px solid var(--gris-medio); box-shadow: var(--sombra);
}
.wa-side h4 { font-size: 15px; margin-bottom: 14px; color: var(--petroleo); }
.wa-bullets { list-style: none; margin: 0 0 16px; padding: 0; }
.wa-bullets li {
  padding: 8px 0 8px 26px; position: relative; font-size: 13.5px; color: var(--gris-texto);
  border-bottom: 1px dashed var(--gris-medio);
}
.wa-bullets li:last-child { border-bottom: none; }
.wa-bullets li::before {
  content: "✓"; position: absolute; left: 0; top: 8px;
  width: 18px; height: 18px; background: #25d366; color: #fff;
  border-radius: 50%; display: grid; place-items: center; font-size: 11px; font-weight: 700;
}

/* ---------- valor-card con acciones ---------- */
.valor-card .valor-actions {
  display: flex; gap: 6px; margin-top: 14px;
}
.valor-card .valor-actions .btn { flex: 1; justify-content: center; font-size: 12px; padding: 8px 10px; }

/* ---------- Responsive ---------- */
@media (max-width: 960px) {
  .nav-menu { display: none; position: absolute; top: 100%; left: 0; right: 0; background: var(--blanco); flex-direction: column; padding: 12px; box-shadow: var(--sombra); border-bottom: 1px solid var(--gris-medio); }
  .nav-menu.show { display: flex; }
  .nav-menu a { padding: 12px; border-radius: 8px; }
  .nav-toggle { display: block; }
  .hero { padding: 50px 20px; }
  .hero-wrap { grid-template-columns: 1fr; gap: 30px; }
  .hero h1 { font-size: 32px; }
  .hero-features { grid-template-columns: 1fr; }
  .valores { grid-template-columns: 1fr; }
  .grid-tratamientos { grid-template-columns: 1fr 1fr; }
  .asistente-wrap { grid-template-columns: 1fr; }
  .reserva-wrap { grid-template-columns: 1fr; }
  .urgencias-grid { grid-template-columns: 1fr 1fr; }
  .financiacion-block { grid-template-columns: 1fr; }
  .contacto-wrap { grid-template-columns: 1fr; }
  .footer-wrap { grid-template-columns: 1fr; }
  .footer-bottom { flex-direction: column; text-align: center; gap: 8px; }
  section { padding: 50px 20px; }
  .section-head h2 { font-size: 26px; }

  /* admin */
  .admin-shell { grid-template-columns: 1fr; }
  .admin-aside { position: relative; height: auto; padding: 14px; }
  .admin-nav { flex-direction: row; overflow-x: auto; gap: 4px; padding-bottom: 6px; }
  .admin-nav button { white-space: nowrap; font-size: 12.5px; padding: 8px 10px; }
  .admin-nav .ico { display: none; }
  .admin-nav .badge { display: none; }
  .admin-main { padding: 18px; }
  .kpi-grid { grid-template-columns: 1fr 1fr; }
  .admin-grid-2 { grid-template-columns: 1fr; }
  .chart-grid { grid-template-columns: 1fr; }
  .config-grid { grid-template-columns: 1fr; }
  .form-row { grid-template-columns: 1fr; }
  .tabla { font-size: 12.5px; }
  .tabla th, .tabla td { padding: 8px 4px; }
}

@media (max-width: 960px) {
  .fab-wa-label { display: none; }
  .fab-wa { padding: 14px; border-radius: 50%; }
  .pasos-grid { grid-template-columns: 1fr; }
  .sim-grid { grid-template-columns: 1fr; }
  .motivos-grid { grid-template-columns: 1fr 1fr; }
  .modal-reserva { padding: 20px; max-height: 92vh; }
  .step-actions { flex-direction: column; }
  .step-actions .btn { width: 100%; }
  .vapi-row { grid-template-columns: 1fr; gap: 4px; }
}
@media (max-width: 560px) {
  .valor-card .valor-actions { flex-direction: column; }
  .reserva-steps .step { width: 26px; height: 26px; font-size: 11px; }
}
@media (max-width: 560px) {
  .grid-tratamientos { grid-template-columns: 1fr; }
  .urgencias-grid { grid-template-columns: 1fr; }
  .kpi-grid { grid-template-columns: 1fr; }
  .hero h1 { font-size: 26px; }
  .section-head h2 { font-size: 22px; }
  .agenda-list .cita-row { grid-template-columns: 1fr; }
  .urg-card { grid-template-columns: 1fr; }
  .nav-wrap .btn { display: none; }
}